Comments on: I wan to buy a server but Dell won’t let me http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/ Ace King, Check it Out! Mon, 01 Dec 2008 20:25:59 +0000 http://wordpress.org/?v=2.6.5 By: Michael http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-26370 Michael Tue, 06 Nov 2007 13:00:38 +0000 http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-26370 Hi Mark, I'm trying to locate a previous bosss of mine, called: Mark Rutledge. You would'nt happen to be him? ie. from Ireland and a background in Supply Chain ? many thanks in advance. rgds michael R. Hi Mark,
I’m trying to locate a previous bosss of mine, called: Mark Rutledge.

You would’nt happen to be him?

ie. from Ireland and a background in Supply Chain ?

many thanks in advance.

rgds
michael R.

]]> By: Tyler http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-26207 Tyler Mon, 24 Sep 2007 17:28:37 +0000 http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-26207 Mark I am having the same issue with my refilled Dell cartridges did you ever find a workaround?  As far as Dell's policy "Dell does not support ink cartridge refills"...I wonder why? $$$$  I think it's a slimy policy and reminiscent of microsoft tactics.  Mark I am having the same issue with my refilled Dell cartridges did you ever find a workaround?  As far as Dell’s policy "Dell does not support ink cartridge refills"…I wonder why? $$$$  I think it’s a slimy policy and reminiscent of microsoft tactics. 

]]> By: Debbie http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-25889 Debbie Wed, 13 Jun 2007 20:56:38 +0000 http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-25889 Dear Mr. Rutledge, I apologize but Dell does not support ink cartridge refills. Did Dell have access to your system or printer just before you attempted to refill your cartridge this last time? I’m not sure how Dell would have done something to make it not work. You can email me directly if you still have questions. My email address is customer_advocate@dell.com. Thank you, Debbie Dell Customer Advocate Email: Customer_Advocate@Dell.Com Attn: Debbie Dear Mr. Rutledge,

I apologize but Dell does not support ink cartridge refills. Did Dell have access to your system or printer just before you attempted to refill your cartridge this last time? I’m not sure how Dell would have done something to make it not work. You can email me directly if you still have questions. My email address is customer_advocate@dell.com.

Thank you,

Debbie
Dell Customer Advocate
Email: Customer_Advocate@Dell.Com
Attn: Debbie

]]> By: Mark Rutledge http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-25855 Mark Rutledge Thu, 31 May 2007 20:43:00 +0000 http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-25855 Just on another Dell issue, I have a Dell printer 964, since my original ink cartridges ran out I have had them filled by Cartridge World. 1st, 2nd, 3rd time no problem. Last week I got a message stating 'unsupported cartridge - no can print'. The interface/prompts looked as if it had been changed. Have those pesky folk in Dell looked into my machine and twigged it. To a non-techy can you explain how they did this and do the T&Cs specify this? Mark Just on another Dell issue, I have a Dell printer 964, since my original ink cartridges ran out I have had them filled by Cartridge World. 1st, 2nd, 3rd time no problem.

Last week I got a message stating ‘unsupported cartridge - no can print’. The interface/prompts looked as if it had been changed. Have those pesky folk in Dell looked into my machine and twigged it.

To a non-techy can you explain how they did this and do the T&Cs specify this?

Mark

]]> By: Debbie http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-25854 Debbie Thu, 31 May 2007 18:10:12 +0000 http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-25854 Dear Dell Customer, I read your post and am sorry to hear about the issues you have had with Dell online ordering and our sales department. If you are still having issues, please email me directly at the email address below. I am happy to help anyway I can. Thank you, Debbie Dell Customer Advocate Email: Customer_Advocate@dell.com Attn: Debbie Dear Dell Customer,

I read your post and am sorry to hear about the issues you have had with Dell online ordering and our sales department. If you are still having issues, please email me directly at the email address below. I am happy to help anyway I can.

Thank you,

Debbie
Dell Customer Advocate
Email: Customer_Advocate@dell.com
Attn: Debbie

]]> By: Aidan Finn http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-25851 Aidan Finn Tue, 29 May 2007 21:37:27 +0000 http://joedrumgoole.com/blog/2007/05/29/i-wan-to-buy-a-server-but-dell-wont-let-me/#comment-25851 I tried to price a machine at the Dell website a few days ago. But they kept asking me to take part in a survey so I gave up. I tried to price a machine at the Dell website a few days ago. But they kept asking me to take part in a survey so I gave up.

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