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	<title>Comments on: Online backup for businesses</title>
	<atom:link href="http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/feed/" rel="self" type="application/rss+xml" />
	<link>http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/</link>
	<description>Ace King, Check it Out!</description>
	<pubDate>Thu, 08 Jan 2009 18:57:38 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.6.5</generator>
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		<title>By: Tom from DataBackup.ie</title>
		<link>http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27484</link>
		<dc:creator>Tom from DataBackup.ie</dc:creator>
		<pubDate>Thu, 31 Jul 2008 13:17:37 +0000</pubDate>
		<guid isPermaLink="false">http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27484</guid>
		<description>I happen to love webworld, have been working with them years, will get some photos up from webworld in the next few days.</description>
		<content:encoded><![CDATA[<p>I happen to love webworld, have been working with them years, will get some photos up from webworld in the next few days.</p>
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		<title>By: Tom from DataBackup.ie</title>
		<link>http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27482</link>
		<dc:creator>Tom from DataBackup.ie</dc:creator>
		<pubDate>Wed, 30 Jul 2008 13:48:29 +0000</pubDate>
		<guid isPermaLink="false">http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27482</guid>
		<description>Steve, you just miss the fisty cuffs , of the shared hosting business :D</description>
		<content:encoded><![CDATA[<p>Steve, you just miss the fisty cuffs , of the shared hosting business <img src='http://joedrumgoole.com/blog/wp-includes/images/smilies/icon_biggrin.gif' alt=':D' class='wp-smiley' /></p>
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		<title>By: John O'Neill</title>
		<link>http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27480</link>
		<dc:creator>John O'Neill</dc:creator>
		<pubDate>Wed, 30 Jul 2008 13:28:46 +0000</pubDate>
		<guid isPermaLink="false">http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27480</guid>
		<description>Anyone know where Yvonne is from yet?

I found this and reckon it may be the same person:
"Yvonne Says: 

July 23rd, 2008 at 12:30 pm 
Stephen, while I havent visited many â€™specialistâ€™ backup providersâ€? Iâ€™m in no doubt that some are storing data on inexpensive SATA drives, in standard servers, etc. sitting in offices. Most backup providers in Ireland are using Ahsay and when I say most, I would reckon 95% (Keepitsafe, Datahaven, Host-IT, Strencom, Bondi-Group etc). and most will tell you they are the biggest providers in the country. Take Arion Backup they claim to have invested in infrastructre in 2 data centres when in fact they just resell for Keepitsafe. Databackup.ie state they backup into 2 data centres, DEG &#38; WebWorld. WebWorld is an office in an industrial estate which databackup.ie happen to share. I dont think you could call this a data centre. My point is you get what you pay for, itâ€™s also important to look at the compines selling the services."

Wow, angry person. Must be an interested party. Which company?

You can read the full post and comments here.

http://joedrumgoole.com/blog/2006/11/03/virtual-storage-and-network-backup-review/

John</description>
		<content:encoded><![CDATA[<p>Anyone know where Yvonne is from yet?</p>
<p>I found this and reckon it may be the same person:<br />
&#8220;Yvonne Says: </p>
<p>July 23rd, 2008 at 12:30 pm<br />
Stephen, while I havent visited many â€™specialistâ€™ backup providersâ€? Iâ€™m in no doubt that some are storing data on inexpensive SATA drives, in standard servers, etc. sitting in offices. Most backup providers in Ireland are using Ahsay and when I say most, I would reckon 95% (Keepitsafe, Datahaven, Host-IT, Strencom, Bondi-Group etc). and most will tell you they are the biggest providers in the country. Take Arion Backup they claim to have invested in infrastructre in 2 data centres when in fact they just resell for Keepitsafe. Databackup.ie state they backup into 2 data centres, DEG &amp; WebWorld. WebWorld is an office in an industrial estate which databackup.ie happen to share. I dont think you could call this a data centre. My point is you get what you pay for, itâ€™s also important to look at the compines selling the services.&#8221;</p>
<p>Wow, angry person. Must be an interested party. Which company?</p>
<p>You can read the full post and comments here.</p>
<p><a href="http://joedrumgoole.com/blog/2006/11/03/virtual-storage-and-network-backup-review/" rel="nofollow">http://joedrumgoole.com/blog/2006/11/03/virtual-storage-and-network-backup-review/</a></p>
<p>John</p>
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		<title>By: Gary Pigott</title>
		<link>http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27479</link>
		<dc:creator>Gary Pigott</dc:creator>
		<pubDate>Wed, 30 Jul 2008 11:53:08 +0000</pubDate>
		<guid isPermaLink="false">http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27479</guid>
		<description>A few of the guys were a bit cranky last night :-)</description>
		<content:encoded><![CDATA[<p>A few of the guys were a bit cranky last night <img src='http://joedrumgoole.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /></p>
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		<title>By: Stephen McCarron</title>
		<link>http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27478</link>
		<dc:creator>Stephen McCarron</dc:creator>
		<pubDate>Wed, 30 Jul 2008 11:21:43 +0000</pubDate>
		<guid isPermaLink="false">http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27478</guid>
		<description>LOL, I thought the hosting infighting was bad!</description>
		<content:encoded><![CDATA[<p>LOL, I thought the hosting infighting was bad!</p>
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		<title>By: Gary Pigott</title>
		<link>http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27476</link>
		<dc:creator>Gary Pigott</dc:creator>
		<pubDate>Wed, 30 Jul 2008 00:41:16 +0000</pubDate>
		<guid isPermaLink="false">http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27476</guid>
		<description>Max: We only ever (and still do) use Interxion for colo. We wouldn't use their Asigra service in place of our own as it's operated out of Holland, with all the complications discussed above. They're nice guys and good at what they do, but...... To be honest, if you were chasing me for support you were phoning the wrong guy. We staff a helpdesk for a reason.

Tom: Relax. I'd consider it illogical because as Yvonne said, 100GB was cheaper than 60GB. That's all. Nothing personal and I wasn't making an attack on your business.</description>
		<content:encoded><![CDATA[<p>Max: We only ever (and still do) use Interxion for colo. We wouldn&#8217;t use their Asigra service in place of our own as it&#8217;s operated out of Holland, with all the complications discussed above. They&#8217;re nice guys and good at what they do, but&#8230;&#8230; To be honest, if you were chasing me for support you were phoning the wrong guy. We staff a helpdesk for a reason.</p>
<p>Tom: Relax. I&#8217;d consider it illogical because as Yvonne said, 100GB was cheaper than 60GB. That&#8217;s all. Nothing personal and I wasn&#8217;t making an attack on your business.</p>
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		<title>By: Tom from DataBackup.ie</title>
		<link>http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27475</link>
		<dc:creator>Tom from DataBackup.ie</dc:creator>
		<pubDate>Tue, 29 Jul 2008 23:32:31 +0000</pubDate>
		<guid isPermaLink="false">http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27475</guid>
		<description>Gary Pigott
"And Yvonne, databackup.ie are perfectly transparent in their pricing. Not very logical, but totally transparent "

Your public comment is stating our Company pricing model is not Logical, and could be considered liable and damaging to our business.  

I dont know how familiar you are with our business model but let me assure you we are doing very well. 

I would suggest you amend your above statement, and remain from making such attacks in the future.

I prefer to focus on my business and keep advancing our technology and offerings to benefit the consumer, than to squabble on the web for no reason.

Mark
As amusing as it is to me seeing Gary getting it into the neck after his unprovoked attack on my business, this conversation is really going in the wrong direction. 

Silly bickering from backup providers will do the industry more harm than good. 

Tom 
www.databackup.ie</description>
		<content:encoded><![CDATA[<p>Gary Pigott<br />
&#8220;And Yvonne, databackup.ie are perfectly transparent in their pricing. Not very logical, but totally transparent &#8221;</p>
<p>Your public comment is stating our Company pricing model is not Logical, and could be considered liable and damaging to our business.  </p>
<p>I dont know how familiar you are with our business model but let me assure you we are doing very well. </p>
<p>I would suggest you amend your above statement, and remain from making such attacks in the future.</p>
<p>I prefer to focus on my business and keep advancing our technology and offerings to benefit the consumer, than to squabble on the web for no reason.</p>
<p>Mark<br />
As amusing as it is to me seeing Gary getting it into the neck after his unprovoked attack on my business, this conversation is really going in the wrong direction. </p>
<p>Silly bickering from backup providers will do the industry more harm than good. </p>
<p>Tom<br />
<a href="http://www.databackup.ie" rel="nofollow">http://www.databackup.ie</a></p>
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		<title>By: Max</title>
		<link>http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27474</link>
		<dc:creator>Max</dc:creator>
		<pubDate>Tue, 29 Jul 2008 22:26:18 +0000</pubDate>
		<guid isPermaLink="false">http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27474</guid>
		<description>In fairness Gary, you seem to forget the amount of issues you had using Asigra in Interxion , trying to support your client base from your Claire

I hope things are going much better for you now, however I remember some days it was impossible to get you, and having to call a virtual office all day long</description>
		<content:encoded><![CDATA[<p>In fairness Gary, you seem to forget the amount of issues you had using Asigra in Interxion , trying to support your client base from your Claire</p>
<p>I hope things are going much better for you now, however I remember some days it was impossible to get you, and having to call a virtual office all day long</p>
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		<title>By: Gary Pigott</title>
		<link>http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27473</link>
		<dc:creator>Gary Pigott</dc:creator>
		<pubDate>Tue, 29 Jul 2008 20:55:19 +0000</pubDate>
		<guid isPermaLink="false">http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27473</guid>
		<description>Putting aside price transparency for the moment, cost should not be the deciding factor. Platform, location and support should be your criteria list also. 90%+ of the business in Ireland is run on 3 platforms; Asigra, LiveVault and Ahsay. All three have their strengths and weaknesses, and all three are available from multiple providers. In broad terms, Asigra does enterprise, Ahsay does small business, and LiveVault is in the middle. Asigra is a bit spendy, Ahsay is low cost, and LiveVault is in the middle. We do Asigra, which can be overkill for many end-users (and IT staff), but it will backup almost anything. Navision oddly is the one thing we steer clear of, because it's almost impossible (without a specific agent anyway) to do an automated hands-off backup of it.

Location: as Tom from databackup.ie said above, if you're an Irish business you're almost certainly bound by the Data Protection Acts. The only safe way to stay compliant is to keep your data in the EU, so forget about US providers. They're fine for your family photos (I recommend Carbonite!) but you're taking chances with business data. Initial backups and bulk restores are also a pain in the ass if you need to send them overseas. It's totally illogical having to worry about geography when selecting an online service, but that's the law for you.

Service: my company is a trade supplier of online backup (although not to anyone who's commented so far). We provide the capacity and our resellers are the interface with the customer. As such I see a *lot* of what goes on behind the scenes. One reseller in particular charges over twice what a rival does, but their customers love them because they are the ones that phone *you* when your backup didn't run last night. We've had resellers in the past who would sell backup for peanuts, but wouldn't pick up the phone if a customer had a problem..... Their customers didn't stay with them for long. 

One last thing on price; every backup platform has their own way of calculating disk usage, so 1GB of Ahsay may hold more or less than 1GB of Asigra (which has two different storage calculation methods). And Yvonne, databackup.ie are perfectly transparent in their pricing. Not very logical, but totally transparent :-)</description>
		<content:encoded><![CDATA[<p>Putting aside price transparency for the moment, cost should not be the deciding factor. Platform, location and support should be your criteria list also. 90%+ of the business in Ireland is run on 3 platforms; Asigra, LiveVault and Ahsay. All three have their strengths and weaknesses, and all three are available from multiple providers. In broad terms, Asigra does enterprise, Ahsay does small business, and LiveVault is in the middle. Asigra is a bit spendy, Ahsay is low cost, and LiveVault is in the middle. We do Asigra, which can be overkill for many end-users (and IT staff), but it will backup almost anything. Navision oddly is the one thing we steer clear of, because it&#8217;s almost impossible (without a specific agent anyway) to do an automated hands-off backup of it.</p>
<p>Location: as Tom from databackup.ie said above, if you&#8217;re an Irish business you&#8217;re almost certainly bound by the Data Protection Acts. The only safe way to stay compliant is to keep your data in the EU, so forget about US providers. They&#8217;re fine for your family photos (I recommend Carbonite!) but you&#8217;re taking chances with business data. Initial backups and bulk restores are also a pain in the ass if you need to send them overseas. It&#8217;s totally illogical having to worry about geography when selecting an online service, but that&#8217;s the law for you.</p>
<p>Service: my company is a trade supplier of online backup (although not to anyone who&#8217;s commented so far). We provide the capacity and our resellers are the interface with the customer. As such I see a *lot* of what goes on behind the scenes. One reseller in particular charges over twice what a rival does, but their customers love them because they are the ones that phone *you* when your backup didn&#8217;t run last night. We&#8217;ve had resellers in the past who would sell backup for peanuts, but wouldn&#8217;t pick up the phone if a customer had a problem&#8230;.. Their customers didn&#8217;t stay with them for long. </p>
<p>One last thing on price; every backup platform has their own way of calculating disk usage, so 1GB of Ahsay may hold more or less than 1GB of Asigra (which has two different storage calculation methods). And Yvonne, databackup.ie are perfectly transparent in their pricing. Not very logical, but totally transparent <img src='http://joedrumgoole.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /></p>
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		<title>By: John O'Neill</title>
		<link>http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27471</link>
		<dc:creator>John O'Neill</dc:creator>
		<pubDate>Mon, 28 Jul 2008 15:23:32 +0000</pubDate>
		<guid isPermaLink="false">http://joedrumgoole.com/blog/2008/07/21/online-backup-for-businesses/#comment-27471</guid>
		<description>Hi Darragh

Nice post in The Post! Things are obviously good for you. I must be in the right business!

John</description>
		<content:encoded><![CDATA[<p>Hi Darragh</p>
<p>Nice post in The Post! Things are obviously good for you. I must be in the right business!</p>
<p>John</p>
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